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Hotline

 

CONTACT 

 

+33 (0)9 69 32 22 57 

(Cristal number)

 

HOTLINE

  - Customer Service

  - Site Support (ou On-site Assistance)

  - After-Sales Service (ou After-Sales Support)

 

Monday to Thursday
8:15 AM – 12:00 PM • 1:00 PM – 5:30 PM

Friday
8:15 AM – 12:00 PM • 1:15 PM – 4:30 PM

Customer Service

 

A team of electrical and mechanical specialists responds to all your inquiries by phone and can visit your site to provide product training and troubleshoot installations.

  • On-site support during project execution (installation and wiring of products)

  • After-sales support (installation diagnostics and problem resolution)

  • Product returns management (problem analysis and resolution)

  • Recording your ideas for improving our product range